TERMS AND CONDITIONS
Zen n Floral promise to you: ZEN N FLORAL (hereinafter referred to as COMPANY) will provide all the services specified in client’s order for their wedding event (hereinafter referred to as EVENT).
1. Additions: Additions less than 14 days prior to EVENT will be accepted up to 7 days prior to EVENT and must be paid within 24 hours. All additional requests are to be made beforehand by email to firstname.lastname@example.org. No guarantee is given that the same flowers will be available and pricing will be determined according to what is available. Color and style will be matched as closely as possible.
2. Cancellations made:
* more than 1 month before EVENT will be 100% refunded.
* 3 weeks before EVENT will forfeit 50% payment
* 2 weeks before EVENT will forfeit full payment.
3. Substitutions: COMPANY reserves the right to make substitutions in the event the flowers received are not of the quality suitable to EVENT. The integrity of the proposed look and color scheme will be maintained and flowers of equivalent value will be used.